Resources
Practical resources for better coordinated care
Explore ideas, examples, and guidance on care coordination, referrals, transitions, Medicaid renewal support, and healthcare workflow automation.
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Webinar · February 2025
Differentiate while driving improved outcomes and reduced costs for MLTSS member populations
How health plans can stay competitive without adding headcount, using technology to handle the complexity of care coordination and drive better member outcomes at lower cost.
Watch on demand →Health plan · LTSS referral management
More time for member care through coordinated referrals
Banner – University Health Plans replaced fax-and-phone LTSS referral placement with a shared referral workflow, giving case managers more time for members and the plan clearer insight into network performance.
Banner – University Health Plans Read story →
Behavioral health · discharge coordination
Discharge coordination time cut from 3 hours to 30 minutes
Case managers at Aurora Behavioral Health moved from phone tag with destination facilities to real-time notifications and two-way communication.
Aurora Behavioral Health Read story →
Current strategies and future directions for reducing hospital readmission
Multi-component interventions that help reduce readmissions for patients discharged home.
ReadWhat is care coordination?
How care coordination synchronizes care delivery across multiple providers and specialists.
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Blog & Insights
Perspectives on reducing administrative friction, improving follow-up, and strengthening care continuity.
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