For behavioral health providers
Keep behavioral health follow-up connected
Rovicare helps behavioral health teams coordinate referrals, post-crisis outreach, appointments, and care tasks across settings. Make follow-up visible and accountable.
Capabilities
- Crisis follow-up
- Appointment coordination
- Cross-provider referrals
- Outreach automation
- Quality tracking
Outcomes we help you pursue
- Faster post-crisis care
- Better care continuity
- Higher follow-up performance
- Fewer avoidable acute visits
- Better patient outcomes
Behavioral health challenges
Patients may need behavioral, physical, and community services after a crisis or transition. When teams cannot see whether the next service occurred, gaps can persist.
Crisis to follow-up workflow
Organize a follow-up episode, assign outreach, coordinate the next appointment, and track completion within the program window. Keep unresolved needs available for escalation.
- Episode event
- Outreach attempts
- Appointment coordinated
- Follow-up verified
Exception path: No contact? The case escalates to a human for the next attempt.
Cross-provider coordination
Share referral information and communicate with authorized providers and community participants. Record responses and outstanding actions across the care journey.
- Referral createdMon 9:02 AM · Hospital case management
- Sent to 3 matched providersMon 9:05 AM · by service and payer
- Accepted by Sunrise Home HealthMon 11:40 AM · 2h 35m to acceptance
- Medication list requestedDue Tue 12:00 PM · S. Lopez
- Service initiatedPending confirmation
Quality measure workflows
Support the activities behind timely follow-up and care gap closure. Align formal quality reporting with the relevant population, encounter data, and measure specifications.
Customer evidence
Behavioral health case managers used Rovicare to replace phone tag with destination facilities.
Integrations
Connect supported referral, encounter, and patient information with your clinical systems. Define information-sharing permissions and team responsibilities during implementation.
Frequently asked questions
More answers on our FAQs page.
Walk through your follow-up process
Walk through your crisis or transition follow-up process with us. We will focus on the gaps your team needs to close.