NowHR 1 and Medicaid redetermination: help eligible members keep their coverage.Explore redetermination support →
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Rovicare

For health plans and payers

Coordinate member care and protect financial performance

Rovicare helps health plans manage high-acuity episodes, referrals, renewal support, and authorization workflows. Connect your teams with providers and community partners around the next action a member needs.

Command Center
Illustrative · fictional data
Open episodes
42
Overdue actions
7
Follow-up done
81%
Member
Owner
Next action
J. Rivera · ED visit
Care team A
Call overdue
M. Chen · Discharge
T. Okafor
7-day follow-up
A. Patel · Crisis
BH team
Appt confirmed
L. Brooks · Admit
Unassigned
Assign owner

Capabilities

  • High-acuity episode management
  • Redetermination coordination
  • Prior authorization
  • Network referrals
  • Quality dashboards

Outcomes we help you pursue

  • Lower total cost of care
  • Fewer readmissions
  • Higher quality performance
  • Preserved membership revenue
  • Regulatory readiness

Plan priorities

Lower total cost of care, stronger quality performance, and membership continuity require operational follow-through. Give teams visibility into unresolved needs and clear ownership of action.

Redetermination and retention

Organize renewal outreach across health plan, provider, and community teams. Track missing information and verified outcomes to help eligible members maintain coverage.

Renewal outcomes
Illustrative · fictional data
Renewals due
1,240
Reached
812
Docs ready
534
Submitted
471
Verified renewed
398
Same plan
371
Pending
73
Unknown
96

Outcome source: state eligibility file, received 10/28. Submission, active coverage and same-plan retention are reported separately.

High-acuity episodes

Coordinate transitions and post-event follow-up through Command Center. Prioritize outreach, track provider responses, and follow services through the agreed episode window.

Member episode
  1. Admission or crisis event
  2. Work assigned
  3. Provider referral
  4. Member outreach
  5. Follow-up completed

Prior authorization

Coordinate authorization request information, exchanges, and status updates. Support administrative visibility while the plan retains clinical decision responsibility.

Quality and financial dashboards

Review program activity, overdue actions, service initiation, and verified outcomes. Connect operational reporting with quality and financial measures using the data and definitions appropriate to each program. Projected financial value is always shown separately from measured outcomes.

Program performance
Illustrative · fictional data
Open care gaps
318
Outreach done
74%
Verified closed
57%
Follow-up completion by week (operational activity)
W1
W2
W3
W4
W5

Operational activity is distinct from formal quality measure results.

Renewal business case

Model the value of helping eligible members stay covered using your own cohort, capitation and contribution assumptions.

Renewal business case (health plan view)

Licensing + implementation + integrations + usage + operating effort

Enter your assumptions to see the model

All required fields, including a nonzero cost, are needed. No preset savings are assumed.

Projected value using your assumptions. Gross capitation and its derived contribution are never added together. Verified results come from actual renewal decisions.

Implementation

Start with a defined population and workflow. Agree on data sources, participant roles, access, integration scope, success measures, and a practical rollout plan.

Frequently asked questions

More answers on our FAQs page.

Tell us which program has the greatest urgency

We will tailor a demonstration around its care, quality, and financial goals.