NowHR 1 and Medicaid redetermination: help eligible members keep their coverage.Explore redetermination support →
Skip to content
Rovicare

For outpatient and specialty care

Help referrals become completed appointments

Rovicare helps outpatient and specialty teams organize intake, obtain information, coordinate appointments, and follow referral progress. Reduce friction between a referral and the care a patient needs.

AI Intake review
Illustrative · fictional data
Incoming fax · 4 pages
Patient nameR. Alvarez
Date of birth04/12/1958
Ordering providerDr. K. Singh
Diagnosis codeNeeds review
Insurance IDMissing
Staff verification requiredRoute to: Referral intake queue

Capabilities

  • Referral intake
  • Document collection
  • Appointment coordination
  • Patient reminders
  • Referral tracking

Outcomes we help you pursue

  • Faster treatment access
  • Fewer missed appointments
  • Better referral conversion
  • Better patient outcomes
  • Stronger margins

Access challenges

Incomplete information and repeated scheduling attempts can leave referrals waiting. Give staff a clear work queue and a record of what needs to happen next.

Referral to appointment workflow

Capture incoming referrals, review required information, coordinate the appointment, and track the recorded service milestone. Keep referring teams informed through the agreed workflow.

Referral to appointment
  1. Referral arrives
  2. Record requested
  3. Patient contacted
  4. Appointment recorded

Intake and documentation

Identify missing records and route follow-up to the responsible team. Use AI Intake where appropriate to prepare incoming information for staff review.

AI Intake review
Illustrative · fictional data
Incoming fax · 4 pages
Patient nameR. Alvarez
Date of birth04/12/1958
Ordering providerDr. K. Singh
Diagnosis codeNeeds review
Insurance IDMissing
Staff verification requiredRoute to: Referral intake queue

Patient engagement

Coordinate reminders and follow-up through configured outreach channels. Route patient questions and unresolved access barriers to staff.

Operational results

Measure processing time, referral conversion, appointment follow-through, and administrative effort. Connect improvements to access, capacity, and margin goals.

EMR connections

Connect relevant referral and patient information with supported systems. Define scheduling responsibilities and how appointment updates enter the workflow.

Frequently asked questions

More answers on our FAQs page.

Bring a specialty referral pathway

We will identify where coordinated intake and follow-up can help.